FAQ

Frequently Asked Questions

Question: Who can I contact if I have a question about my registration? (e.g., registration receipt, changes to registration, technical difficulties, etc.)

Answer: Please contact our registration manager at ASTHOreg@conferencemanagers.com or at (703) 964-1247.

Question: Which events require special invitation?

Answer: The ASTHO Policy Summit, Alumni Business Meeting, Affiliate Council Meeting, and Assembly of Members meeting.

Question: How do I register?

Answer: Online registration is closed.  You will need to register onsite for the Policy Summit, Gala and Annual Meeting.

Question: What are the registration deadlines and what is covered by my registration fee?

Answer:

  • Onsite Registration: Required after Sept. 8

Your registration fee will include access to daily plenary sessions and programming, and the cost of provided meals. Full registration will also include one ticket to the 75th Anniversary Gala.

Question: How do I register if I am a speaker or award winner?

Answer: Speakers and award winners will receive a separate communication with a special registration link. Please contact Melissa Lewis at mlewis@astho.org if you have any questions.

Question: Can I register for a single day?

Answer: Yes, single day registration is offered for the Annual Meeting. Click on the registration tab to view the registration rates.

Question: What payment types do you accept?

Answer: Payment can be made via credit card for onsite registration.

Question:  Can I pay the registration fee later?

Answer: Payment must be made via credit card onsite at the time of registration.

Question: What is the process to substitute someone else from my organization if I cannot attend?

Answer: Substitutions may be requested at any time, but must be submitted in writing to the registration manager at ASTHOreg@conferencemanagers.com.

Question: Can I receive a refund if I need to cancel?

Answer: No refunds will be issued after Aug. 25, 2017.

All cancellations must be submitted in writing to the ASTHO registration manager at ASTHOreg@conferencemanagers.com.

If you have additional questions please contact us.