Frequently Asked Questions

Frequently Asked Questions

Question: Who can I contact if I have a question about my registration? (e.g., registration receipt, changes to registration, technical difficulties, etc.)

Answer: Please contact our registration manager at ASTHOreg@conferencemanagers.com or at (703) 964-1247.

Question: Which events require special invitation?

Answer: The ASTHO Policy Summit, Alumni Business Meeting, Affiliate Council Meeting, and Assembly of Members meeting.

Question: How do I register?

Answer: Advance online registration for ASTHO's Annual Meeting opens June 28, 2017. You will need your myASTHO login (the email address with which you last registered) and password. If you’ve forgotten either one, please use the “forgot my password” link. If you’ve never registered, you will need to create a new account.
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Question: What are the registration deadlines and what is covered by my registration fee?

Answer:

  • Early Bird: Ends Aug. 1
  • Online Registration: June 28 - Sept. 6
  • Onsite Registration: Required after Sept. 6

Your registration fee will include access to daily plenary sessions and programming, the cost of provided meals, and continuing education. Full registration will also include one ticket to the 75th Anniversary Gala.

Question: How do I register if I am a speaker or award winner?

Answer: Speakers and award winners will receive a separate communication with a special registration link. Please contact Melissa Lewis at mlewis@astho.org if you have any questions.

Question: Can I register for a single day?

Answer: Yes, single day registration is offered for the Annual Meeting. Click on the registration tab to view the registration rates.


Question: What payment types do you accept?

Answer: You can pay via credit card or check.

Check: Please make your check payable to ASTHO and mail to:

2017 ASTHO Annual Meeting

Attn: Koudedia Sissoko

2231 Crystal Drive, Suite 450

Arlington, VA 22202

Question:  Can I pay the registration fee later?

Answer: Yes. Select the “check” option on the payments page to pay via check.

Question: Does the meeting offer continuing education credits?

Answer: Yes, there will be instructions onsite on how to obtain Continuing Medical Education credits.

Question: What is the process to substitute someone else from my organization if I cannot attend?

Answer: Substitutions may be requested at any time, but must be submitted in writing to the registration manager at ASTHOreg@conferencemanagers.com.

Question: Can I receive a refund if I need to cancel?

Answer: Refunds are limited to conference fees paid only and do not include alumni dues payments, travel, and other transportation costs incurred. To qualify for a full refund minus a $75 administrative fee, written cancellation must be received by the 2017 ASTHO Annual Meeting registration manager no later than Monday, Aug. 7, 2017. Cancellations received between Tuesday, Aug. 8, 2017 and Friday, Aug. 25, 2017 inclusive will receive a 50% refund minus a $75 administrative fee. No refunds will be issued after Aug. 25, 2017.

All cancellations must be submitted in writing to the ASTHO registration manager at ASTHOreg@conferencemanagers.com.

If you have additional questions please contact us.