FAQs

Frequently Asked Questions

Question: Who can I contact if I have a question about my registration? (e.g., registration receipt, changes to registration, technical difficulties, etc.)

Answer: Email registration@astho.org or contact our meeting coordinator, Jamie Carter at 571.318.5446.

Question: Which events require special invitation?

Answer: The Alumni Business Meeting, Affiliate Council Meeting, and Assembly of Members meeting.

Question: How do I register?

Answer: You must register online between June 7 and September 5. There will be no on-site registration.

Question: What are the registration deadlines and what is covered by my registration fee?

Answer: Online registration is available June 7 – September 5. The registration fee includes access to all plenary sessions; program materials and session handouts; breakfast, lunch and break service on Wednesday and Thursday; and the 1918 Flu Symposium and reception at George Washington University on Wednesday evening.

Question: How do I register if I am a speaker or award winner?

Answer: Speakers and award winners will receive a separate communication with registration instructions. Please contact Avia Mainor at amainor@astho.org if you have any questions.

Question: Can I register for a single day?

Answer: Yes, single day registration is offered for the Annual Meeting. Click on the registration tab to view the registration rates.

Question: What payment types do you accept?

Answer: Secure payment can be made via credit card, purchase order or check. All check payments must be in US funds drawn on a US bank. Make checks payable to ASTHO. Please mail full payment and a copy of your online registration receipt/invoice to: ASTHO Annual Meeting Attention: Koudedia Sissoko 2231 Crystal City Drive, Suite 450 Arlington, VA 22202

Question:  Can I pay the registration fee later?

Answer: Payments via credit card must be made online at the time of registration. You may pay via purchase order or check. All checks must be postmarked by September 5th. 

Question: What is the process to substitute someone else from my organization if I cannot attend?

Answer: Substitutions may be requested at any time but must be submitted in writing to registration@astho.org.

Question: Can I receive a refund if I need to cancel?

Answer: Yes, all cancellations must be submitted in writing to registration@astho.org by close of business on August 27, 2018. No refunds will be issued after August 27, 2018. 

Question: How do I reserve a hotel room?

Answer: Visit 2018 Annual Meeting hotel reservations to reserve a hotel room. A group rate of $250 per night is available until August 24, 2018 and is subject to availability.