Operationalizing Performance Management in a Health Department

Join ASTHO, in partnership with the Public Health Foundation (PHF), for this second webinar in a two-part series on advanced accountability and performance management (PM) in public health departments. This session will equip participants with practical insights and strategies to operationalize PM effectively.

Attendees will learn:
• The system infrastructure required for a PM system
• The importance of prioritizing and selecting meaningful measures
• How to develop a PM system to help guide operational and strategic planning and decision-making
• Incorporating strategic planning, workforce development, and quality planning efforts into the PM system
• The foundational elements of a PM/Quality Improvement culture and process for assessing a health department’s culture
• The development of a PM council or committee
• The implementation and monitoring of a PM system
• The use of a PM Excel spreadsheet to begin the development of goals, objectives, and supporting measures

Speaker:
Amanda McCarty, MS, MBA, MHA; Performance Management & Quality Improvement Consultant, Public Health Foundation