Creating Meaning from Measures: A PDSA Approach to Performance Management

Join ASTHO and the Louisiana Office of Public Health for an inside look at their multi-year transformation. Discover how they modernized their Performance Management System to drive organizational accountability and successfully navigate the national reaccreditation process.

Learning Objectives

By the end of this session, participants will be able to:

• Bridge the Gap: Define the critical link between performance management and quality improvement in a public health setting.
• Navigate Change: Identify proven best practices for leading large-scale, organization-wide change management.
• Build Buy-In: Implement strategies to secure staff engagement and ownership when launching new performance processes.

Meet the Speakers:

• Anna Bryant, MSN, RN, CEN, CLSSBB, Performance Manager, Louisiana Department of Health
• Robert Hines, MSPH, CLSSBB, Deputy Director for Planning & Performance, Louisiana Department of Health